If you're interested in a Behavior Design Breakdown: how do you think a breakdown will help solve your problems? It's OK if you don't have a perfect answer yet.
If you haven't measured it yet, that's fine too!
If yes, what are they saying now?
Success can be quantitative (more revenue, a higher conversion rate, more mailing list signups), as well as qualitative (increased satisfaction, better experience, easier-to-read layout).
We normally go from introduction to written agreement within 2 weeks. We like to move fast!
Be as descriptive as possible: the more we know, the more we can help.